We protect your home or business with 24/7 CCTV monitoring and customer care.
Hello, my name is Kerry Jones and I’m co-founder of Professional Surveillance Management (PSM) Ltd.
Having worked with installers and customers in the security industry for more than 20 years and having identified a gap in the market for exclusive and personal monitoring services, I co-founded PSM.
We can stop criminals in their tracks and prevent a crime before it takes place using our intelligent remote monitoring services.
When a potential intruder breaches a restricted area at our client’s premises (by triggering motion sensors), an immediate alarm containing CCTV images is transmitted to our NSI Gold fully accredited 24 hour Remote Video Receiving Centre (RVRC) based in the North West, UK.
Click here to view our high level Accreditations & Awards.
Trained operators visually verify the cause of alarm then they take necessary and immediate action – including issuing audio warnings – to deter potential criminals, tell them they are being monitored and warn them that the emergency services are on their way.
I wanted to create a new company to fulfil the needs of high profile, high net worth individuals and business owners who prefer personal service from a team who really care.
We are here for those clients who do not want to be just a number on a screen and for those who want to build a long-term relationship with their security provider, taking comfort in our drive for perfection in all that we do.
I realised that our collective skills, knowledge, industry contacts and strong reputation created an opportunity to build a successful surveillance management business. After a successful four years, this has proved to be the case.
It takes years of practice and knowledge to create true expertise. Our USP is undoubtedly our team of industry leading operators and administrative support who like us have on average 20-25 years experience in surveillance management.
Our co-founders, managers and senior operators have worked together as a team for almost two decades. You should expect – and will not get anything less than – industry leading results.
The effort we put into taking care of our customers has produced the highest levels of customer retention.
We have a 100% success rate in securing a contract at the end of a free trial.
We continue to achieve a 100% success rate in identifying and responding to criminal attacks.
PSM’s 5th Birthday PSM turned 5 years old in June, and what an eventful time it has been! This year alone has seen a marked expansion of our operations, an increase in our customer base and we’ve welcomed several new faces to our team – all during a global pandemic. It fills us with pride…
We’re thrilled to announce that we have recently obtained Investors in People’s ‘We Invest in People’ (WIIP) accreditation.
Investors in People is a standard for people management – offering accreditation to organisations that consistently outperform industry norms. Whatever the industry, organisations that adhere to the Investors in People framework are more efficient, productive, profitable, sustainable, and also have more positive expectations for the future.
Our business has expanded over the last few months leading to the creation of 3 full-time positions within our team of CCTV Control Room Operators. If you want a job where no two days are the same, where creativity and ambition are celebrated and where on-going personal development is encouraged, then look no further.
Want to know more? Click the link below to find out how to apply.
Meet Ryan Wetherby. In addition to his responsibilities as a diligent and hardworking operator, Ryan frequently writes insightful and interesting articles for the PSM website. We asked Ryan: What one word would you use to describe yourself? “Studious.” What is your favourite saying? “The beginning is always today.” – Mary Shelley What in your view…
PSM Announcement Change to the structure of the organisation. I wish to share some news regarding a change to the structure of the organisation. Andy Saile departed the business on 25th March 2021. Since co-founding the business in 2016, Andy has accomplished many things with us in particular shaping the future of our in-house capabilities.…
PSM Prevents Break-In at Business Park PSM recently added one more notch to its belt by busting yet another would-be burglar, this time at a business park in West Yorkshire. A man rushed onto site in the early hours of the morning and attempted to gain entry to the premises by kicking the entrance door…
Book a FREE 30 day monitoring trial with our expert team who will actively monitor and regulate your most problematic site.
Simple set up and dial-in to site
Full system health check
Remote fault finding
24/7 CCTV monitoring
Proactive alarm handling
Jargon free fault reporting
Contact Us
