We protect your home or business with 24/7 CCTV monitoring and customer care.
Hello, my name is Kerry Jones and I’m co-founder of Professional Surveillance Management (PSM) Ltd.
Having worked with installers and customers in the security industry for more than 20 years and having identified a gap in the market for exclusive and personal monitoring services, Andy Saile and I co-founded PSM.
We can stop criminals in their tracks and prevent a crime before it takes place using our intelligent remote monitoring services.
When a potential intruder breaches a restricted area at our client’s premises (by triggering motion sensors), an immediate alarm containing CCTV images is transmitted to our NSI Gold fully accredited 24 hour Remote Video Receiving Centre (RVRC) based in the North West, UK.
Click here to view our high level Accreditations & Awards.
Trained operators visually verify the cause of alarm then they take necessary and immediate action – including issuing audio warnings – to deter potential criminals, tell them they are being monitored and warn them that the emergency services are on their way.
My business partner Andy Saile and I wanted to create a new company to fulfill the needs of high profile, high net worth individuals and business owners who prefer personal service from a team who really care.
We are here for those clients who do not want to be just a number on a screen and for those who want to build a long-term relationship with their security provider, taking comfort in our drive for perfection in all that we do.
Andy and I realised that our skills, knowledge, industry contacts and strong reputation created an opportunity to build a successful surveillance management business. After a successful four years, this has proved to be the case.
It takes years of practice and knowledge to create true expertise. Our USP is undoubtedly our team of industry leading operators and administrative support who like us have on average 20-25 years experience in surveillance management.
Our co-founders, managers and senior operators have worked together as a team for almost two decades. You should expect – and will not get anything less than – industry leading results.
The effort we put into taking care of our customers has produced the highest levels of customer retention.
We have a 100% success rate in securing a contract at the end of a free trial.
We continue to achieve a 100% success rate in identifying and responding to criminal attacks.
What Our Customers Say About Us… We talk a big game about our excellent service, but the results speak for themselves. Luckily for us, our customers and installers also have plenty of positive things to say about PSM! Terry, Boole’s Tools “Moving to PSM has been a great success, your staff are attentive and courteous,…
GymSecure Unique & tailored 24hr gym security & access control solution. Pioneering innovations in the world of remote monitoring, Professional Surveillance Management Ltd. have partnered with All Right Now Ltd. and Central CCTV Ltd. to provide an integrated health, safety and access control solution for gyms across the country. Let us introduce you to: GymSecure.…
Wishing You A Merry Christmas & Prosperous New Year. We want to take this opportunity to thank you for your support over this challenging year, and we look forward to a more optimistic year ahead. Wishing you, your family and colleagues a very Merry Christmas and a prosperous New Year. Kind regards, Kerry and the…
Criminals Falling Under the Radar? Not on Our Watch! Fraudsters disguising themselves to be on-site personnel with high visibility jackets foiled by PSM’s ever alert operators. We’ve mentioned before that high visibility jackets and other official-looking articles are the go-to ‘tools of the trade’ for imposters attempting to access restricted areas without raising suspicion -…
Meet Dale Fowler, one of our operators. Cool-headed and mild-mannered, Dale’s judicious handling of alarms never fails to nip developing criminal incidents in the bud. His friendliness, unflappable temperament and sound judgement make him a valuable asset to our company and a welcome assurance to our clients. CEO Kerry Jones says “One of our core objectives…
Prepare your CCTV system for Autumn & Winter While there’s no shame in forgetting to tend to your CCTV, it remains the case that your system is likely to suffer without regular checks. In anticipation of the shortening days, lengthening nights and cooling temperatures, PSM have a few tips to help you minimise the false…
Book a FREE 30 day monitoring trial with our expert team who will actively monitor and regulate your most problematic site.
Simple set up and dial-in to site
Full system health check
Remote fault finding
24/7 CCTV monitoring
Proactive alarm handling
Jargon free fault reporting
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