Following a recent audit carried out but the National Security Inspectorate (NSI), we are pleased to announce that our transition from ISO9001:2008 to 2015 has been successful; passed yet again with ZERO improvement needs or non conformances identified.
NSI audits are renowned in our industry for being strict, thorough and professional so PSM are particularly proud to have achieved the highest accreditation possible, NSI GOLD and we wear the badge with honour. This demonstrates our continuous commitment to quality service and desire to always exceed customer expectations.
Quality means doing it right even when nobody is looking. We do not observe a Quality Management System just because NSI, the police and insurance industry demand it; we adopt the process because our passion is to deliver quality service every second of every day.
Well done team and thank you. This accreditation is a testament to your skills and dedication to delivering great service.