Each time we prevent a crime or report it to the police, we take pride that we are providing our customers with the service we promised to them.
Our Senior Operator Keith used his 20+ years experience as a CCTV Control Room Operator to handle a recent attack on a client’s site. The scrap metal dealer was subject to arson attempt, and the same criminals attempted to break into a storage container, with the aid of an angle grinder.
Leaping into action like a second nature, Keith issued audio warnings to the criminals, warning them they were being monitored and that the police were on their way. During the course of the incident, Keith worked with the police, giving descriptions of the gang. Also, as he was tracking the intruder’s movement at all times, he was able to tell the police their actions and location.
I often wonder how far these criminals would go and what loss and damage they would cause our clients if they did not have remote monitoring with PSM.
Thank you Keith, our very own Sherlock Holmes!