We regularly promote our unique monitoring methods and boast about how lucky Andy and I are to have such an amazing team around us. But what do our installers think about our service? Please see the testimonial below from James Clarkson, owner of Clarkson Security.
“PSM are the only central station I would ever use because the quality of service is outstanding in comparison to industry standards. They really do provide a personal service above and beyond expectations.
Their in-house software saves hours of my time whilst I am on site configuring and commissioning new sites – it’s like having an extended team in my own business. I regularly receive leads from them of end users looking for new installations, upgrades and maintenance; which is brilliant.
Kerry and Andy are true experts in their field and very hands on day to day in the business. They do not miss a trick. I can’t speak highly enough of them or their passion. Such mindset from the owners of the business ensures that PSM are the best in the business.
It is obvious that they are a happy workforce, highly experienced and trained well. From operators handling alarms to customer service staff dealing with faults. The low turnover of staff means that I always deal with the same people. I am particularly impressed with how every single member of staff know their customers and knows how each site operates thus allowing them to deal with alarms, customer queries and installer support thoroughly and effectively.
If you do one thing this month, take advantage of their months free trial.? I guarantee you will not be disappointed”