29th September 2022

Why choose PSM as your trusted CCTV monitoring company?

Find out why CCTV installers love working with PSM, and what partnering with a trusted CCTV monitoring company could mean for their business.

Why choose PSM as your trusted CCTV monitoring company?

“CCTV installers lay the groundwork for our operations; we owe a lot to their hard work, logistical know-how and technological expertise. One might say they’re the unsung heroes of the industry; thus, we do what we can to reciprocate their valiant efforts.”

Installation companies need a reliable CCTV monitoring company for their customers. As an installer, the last thing you want is for your hard work to be left to the mercy of ineffective operations, or to feel that you’ve been left to pick up the pieces when something goes wrong. You want your partnership with us to reflect well on you – and, of that, you can rest assured.

Because we value our partnerships with CCTV Installers, we work with you and your end users to surmount the challenges posed by complicated remote monitoring connections. We make a concerted effort to communicate and cooperate on all aspects of the setup and maintenance of CCTV and detection systems, so that neither you nor your customers are ever left adrift during any part of the process.

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Protec Fire and Security

“I have known their MD Kerry Jones for many years and someone more pro-active and passionate about delivering a quality CCTV Monitoring service would be hard to imagine.”
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Sovereign Security Systems

“You guys are far too good, you all deserve to be as successful as you are. Danielle and Darren are so, so helpful, they really can’t do enough for you.”

“I’m sure you do more than what I actually pay you for so I thank you for that. You are all just brilliant!”

Experienced operators and in-house software

Our technical personnel and team of professionally trained operators will keep you and your end users in the loop, and our in-house software and adaptive AI solutions are constantly improving the effectiveness of our service and increasing the speed of our response.

We know that no system is perfect, and even a ‘perfect’ system is susceptible to wear and tear—problems arise sooner or later. A good CCTV monitoring company will not only help to appraise a system and rectify issues that develop, but they’ll also communicate consistently, with transparency and accountability.

Frequent system health checks and daily reports

With frequent system health checks and daily reports, you can be sure that you’ll be made aware of any discrepancies between how a system should be functioning and how it’s working at present. To put it another way, you and your customers will always be up to date on any new developments; you can rely on us to keep you abreast of any changes.

Regular communication between installer and monitoring station

Communication is the key to minimising errors and ensuring smooth operations, so it’s crucial that your CCTV monitoring company engages with you and your customers on a consistent basis.

That’s why we place so much emphasis on disclosing pertinent information to you and your clients; that’s how we build strong, lasting partnerships based on mutual trust. By reducing the hassle involved in situations such as determining the optimal positioning for cameras or detectors, and by streamlining the upkeep that all systems require – all because of simple communication – it keeps everyone happy.

Everything is so much simpler when people take the time to talk to each other!

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Lansafe

“This is why we love you. You call us before we’ve had chance to find a problem.”
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Protect Group

“We have recently installed 3 with you and your service so far has been fantastic.”

What we offer CCTV installers

CCTV installers lay the groundwork for our operations; we owe a lot to their hard work, logistical know-how and technological expertise. One might say they’re the unsung heroes of the industry; thus, we do what we can to reciprocate their valiant efforts.

Recurring Revenue for Installers

Recurring revenue

Did you know, for any CCTV system you connect to PSM, we will pay you 20% from the monitoring fees we collect?

(20% on the first 5 systems, 10% thereafter)

Or, we will simply charge you our discounted trade price. At PSM, we develop close relationships with every CCTV installer and consider this the key to long term success.

Reciprocal Business from PSM CCTV Monitoring Company

Reciprocal business

As your remote monitoring partner, you’ll not only benefit from over 20 years of security experience and 24/7 support, but reciprocal business too. We’re the experts in CCTV monitoring, and you are the expert in CCTV installation – so we’ll never compete on installs. In fact, we promise to always pass the relevant opportunities on to you, whether that’s installation, maintenance, or upgrades.

improve intelligence of monitored systems

Improve the intelligence of monitored systems

We have developed specialist in-house software to improve the effectiveness of remote monitoring and commissioning. Each system that we monitor is individually configured with bespoke settings tailored to the site, the environment, and the customer’s operations. This allows us to be a CCTV monitoring company who meets customer and installer needs, rather than them having to meet the needs of off-the-shelf software.
Challenging Security requests - PSM CCTV Monitoring Company

We solve challenging security requests

We realise each site faces different security challenges, therefore we proactively assist installers to solve unique security requests. Developing and using our own technology, the possibilities are endless and, as of yet, there has been no request that has not been accommodated.
How a CCTV Monitoring company can save you time and money

Save your engineers time & money

As our software and operations are created, developed and controlled in-house, we can solve many of our customers’ issues and save your engineers hours of time and potential loss of income. Our ability to interrogate equipment, diagnose faults and often fix faults in the field can avoid you even having to attend the site – saving you time and money.

Same-day response to technical support

We implement a same-day response to technical support queries and requests for amendments, and we offer additional support for network and router issues. We’re ready and able to save engineers hours of time when setting up a site for monitoring, and are here to help optimise and improve the effectiveness of analytics intelligence.

A CCTV monitoring company dedicated to installers

We work together with CCTV installers to help resolve challenging customer requirements and succeed together as a team.

When faced with challenging security issues – such as determining the optimal camera layout for a problem site, or accommodating scheduled and recurring activity – installers can turn to us for ongoing support. Using our adaptive in-house software, we can help them to set up detection and associated cameras in such a way as to achieve maximum coverage and to create entry and exit zones for personnel.

Installers can expect our full cooperation; it is our promise to do everything in our power to ensure that their customers’ needs are met and their expectations are exceeded.

Learn more about or service to CCTV installers

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Coral Security Systems

“Both Paul and I would like to thank you for your support and kind wishes; we wouldn’t be able to secure these contracts without fantastic support partners like PSM who we know give 100% to each and every client. It’s rare to find someone so positive, supportive and genuine, who always goes the extra mile to provide the best possible service to all; we know that if we asked you for the sun, you’d give us the moon and stars as well. We really look forward to many more years of working together!”

Kerry Jones - PSM CEO

What would partnering with a trusted CCTV monitoring company mean for your business?

We have the technology, training, and industry expertise to take your installation business to the next level. Simply complete the contact form with your details and one of the team will be in touch shortly.

Or contact Kerry today for a no obligation consultation.

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