31st January 2024

Five star CCTV monitoring

At PSM, we genuinely care about your safety and providing the very best in customer service. See what our satisfied customers have to say!

Five-star CCTV monitoring

To all of us here at PSM, your safety and security is our main concern. We don’t do what we do for the praise, we do it because we genuinely care about protecting what matters to you. That could be your family, home, business, gym or warehouse…and no matter the size of your premises, we’ll keep it safe 24/7.

Because customer satisfaction and the quality of our service is so important to us, it truly is rewarding when we receive glowing reviews from those who know us best. As a company that always strives for excellence, we love hearing your feedback. It not only lets us know we’re performing to a consistently high standard, but it also makes others aware of the value we can bring.

We believe that no one says it better than our clients, so let’s hear it from them:

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Marilyn - Harry Peers Steel

‘You guys have been good, and I wanted to say thank you. You have been really helpful whilst we settled in using the new system, ringing me when there is a problem, and you don’t send unnecessary reports and information I don’t understand. When I ring, I know all the operators by name. It’s so personal. PSM didn’t mean anything to me before, but NOW I know who you are. Communication is so important, and you guys are brilliant at keeping us in the picture. I have nothing but good things to say about PSM.’
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Linda - Scope Security

‘You’ve worked incredibly hard to create something special – and you really have created something special. The business and everyone in it are just fantastic – always so friendly, helpful, and nothing is too much trouble. The service is second to none and you keep all of my customers happy.’
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Bio-Stat House

‘Incredibly impressed by PSM. Kerry is not only professional but completely dedicated and her staff are a credit. Shout out to Darren. Can’t recommend highly enough.’

As you can see in some of our testimonials, clients mention our team members by name, which shows the real sense of trust and connection they feel with PSM.

And it’s not just our clients who have lovely things to say, our current and ex-staff members do too:

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Darren Burgess - PSM Customer Service Manager

‘Having worked in the security industry for many years I have to say that working at PSM is fantastic, the staff are a joy to work with and management are brilliant, there is no better place to work.’
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Paula Norris - PSM Business Manager

‘I’m so proud to say that I’m a part of Team PSM – we all really care not only about our customers and installers but also about each other. Kerry is an inspiration to us all. What a great place to work.’
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Angela - Past PSM Control Room Operator

‘What can I say about PSM apart from WOW!!! I worked here for a short time (due to a change in my circumstances) and I can honestly say Kerry and her team are absolutely amazing!!!! Extremely professional and work tirelessly to provide an outstanding service. Kerry’s devotion to her business, customers and staff are second to none! Thank you for the amazing opportunity!’

We’d just like to say a big thank you to anyone who has taken the time to leave a comment. No matter what we say about ourselves, it pales in comparison to what our customers have said, and we appreciate it so much.

Kerry Jones PSM CEO

Tell us about your experience with PSM

If you have a couple of minutes to spare, please tell us about your experience with PSM and leave a Google review. Thank you again!

google-reviews-2024

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