Meet Alex Turner
Before joining PSM, Alex worked in a busy call centre – a role that strengthened her communication skills, adaptability, and calmness under pressure. Looking for a new challenge, she applied to PSM and knew from her first interview that this was where she wanted to be.
Affectionately known as Lex, she’s become a natural fit within the monitoring team. She enjoys the fast pace of the role, the variety of people she speaks to each day, and the satisfaction of helping customers when they need it most. Her approachable nature and steady decision-making make her a valued part of the team, and she thrives in an environment built on support, communication, and teamwork.
Outside of work, Lex loves travelling and exploring different cities with her partner and friends. Day to day, you’ll find her at the gym, out on a walk, or enjoying a good cup of tea with something sweet.
We asked Alex:
How would you describe yourself in one word?
‘Approachable.’
What’s your favourite saying?
‘Be yourself – everybody else is already taken.’
What in your view is the most important aspect of working at PSM?
‘Good teamwork and communication. We rely on each other to deliver the best service to our clients.’
