The monitoring partner built for CCTV installers
Direct technical support, remote fault finding and professional monitoring that protects your clients without competing for installation work.
Trusted by installers across the UK
Get the PSM installer price list
Receive our latest installer trade pricing and end-user rates for CCTV monitoring.
“PSM monitored a site that had previously given us constant issues. Within the trial they found faults we didn’t know existed. Their technical knowledge is second to none.”
Andy | ADJ Fire & Security
Clear pricing. Expert support.
Complete the form to request PSM’s trade monitoring prices. We verify all new installer enquiries before emailing the Price List.
Available to genuine CCTV and security installers. Usually emailed within one working day.
- Trusted by installers nationwide.
Get flexible-term contracts,
expert monitoring and first-class support.
Support that continues after the installation goes live
When the client wants answers or a site keeps creating problems, PSM works alongside your team to help investigate what is happening and provide clearer information.
Built around installers
Monitoring is configured around your system setup, site layout, and client requirements so everything works smoothly from day one.
In-House software
Our custom built in-house software can adapt to the way you install, making commissioning smoother, monitoring more reliable, and support more efficient.
Remote fault finding
We can interrogate systems remotely to diagnose and resolve many issues without a site visit – reducing engineer call-outs and saving valuable time and money.
Fast technical support
Same-day support from a team that understands installs and monitoring. No automated system or bots – just experienced people who can help.
Your customer remains your customer
PSM does not install CCTV systems. We provide expert CCTV monitoring that protects your customer relationships and we pass installation, upgrade, and maintenance opportunities back to you. We don’t compete, ever.
Trade monitoring prices
What makes PSM different?
We don’t take a one-size-fits-all approach to monitoring. Everything we do is built around improving speed, accuracy, and customer experience. Here’s how:
99% of alarms are actioned in under 90 seconds
Our monitoring software is created in-house with our extended team of developers
We overstaff to maintain service – we don’t overstretch when we grow
CCTV monitoring by real people – responding in real-time
Now 100% owned by Kerry – built on trust and care
Custom CCTV monitoring designed for your unique business needs
It’s a system that works. Because it’s built to protect you, not just tick boxes.
“PSM monitored a site that had previously given us constant issues. Within the trial they found faults we didn’t know existed. Their technical knowledge is second to none.”
Andy | ADJ Fire & Security
PSM supports your business -
NOT compete with it.
At PSM, we focus solely on remote monitoring – we do not and will not offer installation or maintenance services.
Every installation opportunity that comes our way is passed directly to you, building trust and helping you grow your business while we focus on delivering world-class monitoring.
Clear, trusted partnership with no competition.
Install and maintenance leads passed to you
All install opportunities go straight to our partners.
We focus on world class monitoring
The little things
At PSM, we don’t forget about the little things. That’s why we offer:
24/7 customer support
Round-the-clock support with no call queues, no premium charges – just real help, whenever you need it.
No premium numbers
Our phone lines are standard rate, ensuring customers never pay premium charges when calling for support.
Calls answered within 3 rings
When you call, you speak directly to an experienced operator – never a machine or automated system.
Handpicked professionals
Our team is carefully selected for their expertise, service values, and commitment to going the extra mile.
Our numbers
PSM maintains the highest standards in service delivery, leading to high customer retention and new business growth. Our 96% success rate in preventing criminal attacks speaks volumes about our commitment to security.
CUSTOMER RETENTION
OF ALARMS ACTIONED IN UNDER 90 SECONDS
OF CRIMES PREVENTED
How it works - our simple steps
Get in touch
Tell us about your sites and requirements by submitting your information below or calling us on 01942 366 291 – we’ll gather a few key details to get started.
We'll send you a quote
Set up & go live
Get the PSM installer price list
Receive our latest installer trade pricing and end-user rates for CCTV monitoring.
Clear pricing. Expert support.
Complete the form to request PSM’s trade monitoring prices. We verify all new installer requests and normally email the Price List within one working day.
Available to genuine CCTV and security installers. Usually emailed within one working day.
- Trusted by installers nationwide.