MONITORED CCTV FOR HOMES
Keeping your home and family safe with monitored CCTV
Get complete peace of mind with monitored CCTV for your home, family and possessions.
Monitored CCTV for your home
We stop intruders in their tracks with our immediate response monitored CCTV.
Our monitored CCTV systems stop intruders in their tracks, protecting your home, family, and property with immediate response and proactive surveillance.
At PSM, we specialise in providing monitored CCTV for homes across the UK. Our experienced operators are watching over your property, ready to act the second they spot suspicious activity.
Whether you’re home or away, you can rest easy knowing there’s always someone looking out for you.
Instant action when it matters most
- We deter the intruder with audio warnings via loudspeaker
- Contact emergency services when needed
- Call you to make you aware
“When your family’s security is on the line and you want peace of mind – then look no further than Kerry Jones at PSM. Kerry looks after our home surveillance system and I cannot fault the level of service and due diligence. I would have no issue in recommending her company.”
Mr H | London
Detect
An intruder or tresspasser
Our experienced control room operatives immediately detect intruders on your premises by using the very latest detection technology.
Deter
With audo warnings
Defend
By alerting the emergency services
Why homeowners choose PSM
Our ever alert control room operators stop intruders in their tracks with our immediate response monitored CCTV.
Protect your loved ones and belongings with our home monitored CCTV systems at PSM. Our experienced team ensures round-the-clock security, providing peace of mind for you and your family.
Peace of mind
Relax in the comfort of your own home with our active CCTV monitoring service from a team who care for your family’s safety.
24/7 manned telephone support
We offer an unparalleled level of customer support that is available 24/7, with NO call queues and NO premium number charges.
Video escort, secure property checks and more
Our remote video escort gives you secure coverage when you are entering or exiting your property, giving particular comfort when you walk into your home late at night.
Tailored system to suit your home
PSM understands that each customer has their own individual needs so each system is tailored to meet your requirements.
Proactive alarm handling and remote fault finding
Our superior automated early warning system tells us in advance of potential failures, keeping your protection consistent and reliable.
No automated service
When a client calls for support they will speak to an experienced and qualified remote monitoring operator who will help them to resolve their issue, not an automated message or answering machine.
Ongoing personalised care
We continuously monitor system operations and review the effectiveness of your system, making recommendations as required.
We introduce you to qualified installers
We make sure that we only recommend appropriately qualified and experienced CCTV installers.
Peace of mind
You can’t put a price on peace of mind when it comes to your home and your family
We understand that your family are your top priorities, which is why we offer round-the-clock customer service so we can fully support you and address any of your concerns.
Trust the experts at PSM to provide you with the peace of mind that you deserve.
“When your family’s security is on the line and you want peace of mind – then look no further than Kerry Jones at PSM. Kerry looks after our home surveillance system and I cannot fault the level of service and due diligence. I would have no issue in recommending her company.”
Mr H | London
Personal touch
We care for your individual needs with our tailored monitored CCTV solutions.
PSM provides personalised security services for a wide range of clients, including high-profile individuals and business owners who value a dedicated team that genuinely cares. We take pride in building long-term relationships with our clients.
When you phone us for support, your call will be answered straight away by an experienced and qualified remote monitoring operator, rather than an automated message or answering service.
Comprehensive security for your home
Real people. Real protection.
With PSM’s monitored CCTV, your home is actively protected by a team of trained professionals. We detect threats in real time, deliver audio warnings to deter intruders, contact emergency services when needed, and keep you informed every step of the way.
We also carry out continuous system checks and identify faults early so your security stays one step ahead, without you having to worry.
Theft, vandalism & crime prevention
Deters theft, vandalism and more serious crimes such as burglary, assaults, or intrusions. This reduces the risk of traumatic incidents that could harm individuals or families.
Protection against trauma & emotional distress
Provides a critical layer of safety for people and their loved ones, helping prevent serious crimes that can cause emotional and psychological distress.
Faster emergency response
CCTV monitoring enables quicker detection and response to emergencies, minimising the impact of incidents and increasing the chance of stopping crimes in progress.
Our numbers
PSM maintains the highest standards in service delivery, leading to high customer retention and new business growth. Our 96% success rate in preventing criminal attacks speaks volumes about our commitment to security.
RETENTION RATE
OF ALARMS ACTIONED IN UNDER 90 SECONDS
OF CRIMES PREVENTED
We can work with your installer or recommend one of our trusted partners
Whether you’re a homeowner or a business owner, we’re happy to work alongside your chosen CCTV installer. If you don’t have one in mind, we can introduce you to qualified, experienced installation partners we know and trust – professionals we’ve built strong relationships with over many years.
Frequently asked questions
Standard CCTV simply records footage for review after an incident has occurred. Monitored CCTV from PSM, on the other hand, allows us to intervene in real time. When your system detects movement, a signal is sent directly to our NSI Gold accredited control room. From there, PSM’s trained operators review the footage and act immediately - by issuing audio warnings, contacting your keyholders, or escalating to the emergency services. It’s not just surveillance - it’s prevention.
Yes, and it’s what we do best. Our live response has stopped countless incidents in their tracks. Intruders are often deterred the moment they hear an audio warning from our operators. If they don’t leave, we escalate the situation - fast. Preventing crime before it happens is at the core of what we offer.
No. We only access your CCTV footage when an alarm is triggered by movement or activity on your property, and only during the hours we’ve agreed to monitor. This means your privacy is protected, while still allowing us to respond quickly to any suspicious behaviour detected by the system.
We offer two flexible monitoring options to suit your needs:
Tailored monitoring is a more cost-effective option, with coverage during specific times, like evenings, weekends, or when you're away.
24-hour monitoring provides round-the-clock operator response to alerts. This premium service is ideal for properties that are high-risk or often unoccupied.
We build a detailed profile of your routine and regular visitors (such as cleaners or gardeners) to help us identify unusual activity. You can activate or deactivate monitoring via keyfob, keypad, app, or timer. And if needed, you can switch to 24 hour coverage temporarily, for example, when you're on holiday.
PSM's CCTV operators typically respond within seconds of receiving an alert. As soon as an alert is triggered, our operators review the footage without delay. If a genuine threat is identified, they act immediately - issuing audio warnings, notifying keyholders, or contacting emergency services to prevent further escalation.
We focus solely on CCTV monitoring, but we work closely with experienced installation partners to ensure everything is set up correctly. If you already have an installer, we’re happy to work with them. Or, if you need one, we can recommend a trusted partner.
We’ll support the entire setup process to make sure your system is fully connected and ready for live monitoring. We believe strong partnerships are key to long-term success - that’s why we work hand-in-hand with skilled installers while we focus on what we do best: professional, proactive monitoring.
We carry out daily health checks across all monitored systems to detect issues like power loss, signal failure, or camera faults. If we spot something, you (or your installer) are notified straight away - so you can fix the issue before it affects your security.
PSM's pricing depends on your property and the level of coverage needed. We’ll provide a personalised quote and arrange installation with one of our trusted partners or an installer of your choice.
Tell us how we can help you
Discover why hundreds of clients trust PSM to keep their world safe.
Whether you’re looking for CCTV monitoring, exploring a partnership, or just need more information, we’re here to help.
“I couldn’t live without PSM’s service. I thought it would be intrusive at first, but it isn’t. When my daughter comes home from school and sets the system once inside, she has a security barrier around her. I know she is safe and protected.”
Mrs E | Bowden