OUR STORY

by Kerry Jones

From simple beginnings to a fully secure remote CCTV control room facility, read about how and why Andy and I decided to create PSM.

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OUR
BEGINNING

Our story began in 2015 when the company – where myself, Andy and the senior members of our team had worked at for nearly 20 years – ended.

We wanted to create opportunities for our colleagues who were also facing redundancy, because to let their experience and skills go to waste would have been a crime.

PSM was then founded to fulfil what we felt was a gap in the market for exclusive and personal monitoring services.

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PSM SECURE INVESTMENT
FROM PRIVATE INVESTOR

Determined to keep our team together and create a company that was simply devoted to service, we undertook market and financial research to help us create our unique and bespoke business plan.

Having secured a meeting with a private investor, we felt blessed to receive financial investment and mentoring from someone with such a wealth of experience.

PSM had a heartbeat; now it had financial backing.

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PSM BUILD HIGH SECURITY FACILITY

After acquiring an empty industrial train arch, we embarked on a mission to transform it into a control room reinforced with security measures equivalent to a secure government facility.

PSM had a home.

BEFORE
DURING

A lot of hard work, design and vision was required to renovate the empty industrial train arch into a CCTV control room that would be equipped to serve our customers with secure, high level CCTV monitoring.

PRESENT DAY

We are proud to present our fully refurbished, cutting edge CCTV monitoring station, reinforced with security measures whilst meeting all the necessary criteria outlined by the National Security Inspectorate to achieve the highest accreditation possible within the security industry: NSI Gold. This includes the strict construction criteria of BS5979.

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PSM REINVENT
REMOTE MONITORING

To reinvent remote monitoring and provide a totally unique service, we innovated our own software.

Our entire operation – including alarm receiving software – is controlled, created and developed in-house. This allows true bespoke and personal monitoring to our clients seeking something special.

PSM was operational.

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PSM ACHIEVE NSI GOLD AWARD & REACH THE FINALS OF BUSINESS AWARDS

Within the first 10 months of starting the business, we achieved the highest accreditation in the security industry – NSI Gold & ISO9001. This included building the control room to the highest secure specification plus writing and developing our own Quality Management System.

The hard work and success of the team was recognised as PSM were finalists in the Enterprise Vision Awards and Wigan Business Awards.

See our Accreditations and Awards.

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PSM AWARDED
SECURED BY DESIGN

To continue our streak of success, we were the first monitoring company to be awarded Secured By Design accreditation, the only police preferred security supplier initiative.

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OUR GROWTH

In our first 4 years, we have experienced extraordinary growth; our current growth averages are:

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%
CUSTOMERS
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%
STAFF

SUMMARY

Together with the continued invaluable support and loyalty of our clients, industry partners, friends and family, our hard-working team will carry on providing exceptional and tailored monitoring services to our customers and installers, new and old.

We aspire to be the premium brand of our sector.

Our Services

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Residential CCTV Monitoring

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Commercial CCTV Monitoring

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Installer CCTV Monitoring Services

GET A FREE 30 DAY MONITORING TRIAL

No Contract | No Ties

Book a FREE 30 day monitoring trial with our expert team who will actively monitor and regulate your most problematic site.

  • Simple set up and dial-in to site

  • Full system health check

  • Remote fault finding

  • 24/7 CCTV monitoring

  • Proactive alarm handling

  • Jargon free fault reporting

    Contact Us

    01942 366291

    07724 792623